Privacy policy
This page describes what personal data Raisberg OÜ receives through raisberg.ee, what it is used for and who it is shared with. In short: we count visits anonymously and without cookies, cookies and ad pixels switch on only with your consent, and we use the details you send us to reply to you.
Last updated 14 November 2026
Who is responsible
Raisberg OÜ (registry code 17509860), Kütte 4-3, Maardu, Estonia. For any data protection question, write to info@raisberg.ee.
What we collect and why
- Requests and registrations. When you send the contact form, register interest or sign up for a course, we receive what you enter: name, e-mail, phone, company and message, and for a course also the number of participants, the type of employment contract and how you heard of us. We use it to reply, make an offer and organise the training. We send an automatic confirmation to your e-mail address so you know the request reached us.
- Course participants. To run the continuing education course, issue certificates and report the data required by law to the Estonian Education Information System (EHIS), we process participants' data as described in the course's organisation rules (õppekorralduse alused).
- Booking a call. When you book the free call, you enter your name and e-mail in the Cal.com booking window. The meeting is saved in our Google Calendar and held on Google Meet.
- Telegram and WhatsApp. If you message us on Telegram (@Raisbergbot) or WhatsApp, we see your name or username and your messages. Those apps' own processing is governed by Telegram's and WhatsApp's terms.
- Visit statistics. With PostHog we count anonymously which pages are viewed, what is clicked and where a visitor came from (for example an ad tag in the link). Without your consent nothing is stored on your device for this, and a visit is not linked to your other visits.
- Only with your consent. If you choose "Accept all" in the cookie banner, PostHog remembers that you have visited before and records the session (whatever you type in form fields is masked). The Meta pixel and the Google Ads tag load, showing whether an ad led to a visit or a request. We also remember the ad you first came from. If you send a request after accepting, PostHog links that visit to your e-mail address.
We do not sell personal data or make automated decisions based on it.
Legal basis
- Replying to a request, making an offer, the call and organising a course: steps taken at your request before a contract, or performing the contract (GDPR Art. 6(1)(b)).
- Reporting course data to EHIS and keeping accounting records: a legal obligation (Art. 6(1)(c)).
- Anonymous visit statistics: our legitimate interest in understanding how the site is used (Art. 6(1)(f)). You can object at any time by writing to us.
- Cookies, session recording and ad pixels: your consent (Art. 6(1)(a)). You can withdraw it at any time through "Cookie settings" in the page footer.
Who processes data for us
We use the following service providers. They process data on our instructions and only to provide their service.
| Service | Used for | Provider and location |
|---|---|---|
| Railway | hosting the site and our customer records system | Railway Corp.; servers in the EU (Netherlands) |
| Resend | sending the request notification and the confirmation e-mail | Resend, Inc., USA |
| Google Workspace | info@raisberg.ee e-mail, calendar and Google Meet | Google Ireland Ltd, Ireland |
| Cal.com | booking the call | Cal.com, Inc., USA |
| PostHog | visit statistics | PostHog Inc.; servers in the EU (Germany) |
| Meta pixel | measuring ad results, only with consent | Meta Platforms Ireland Ltd, Ireland |
| Google Ads | measuring ad results, only with consent | Google Ireland Ltd, Ireland |
Where a provider or its parent company processes data outside the European Economic Area, the transfer relies on the EU–US Data Privacy Framework or the European Commission's standard contractual clauses.
Course participants' data is reported to the Estonian Education Information System (EHIS) as the law requires. We do not share data with anyone else unless the law requires it.
How long we keep data
- Requests that don't lead to a contract: up to two years after the last contact, then deleted.
- Data related to contracts and invoices: seven years, as the Accounting Act requires.
- Course participation data and the register of certificates: at least three years, as stated in the course's organisation rules.
- Visit statistics and session recordings: up to one year.
Cookies and what is stored on your device
Without consent we only store what is needed to remember your own choices:
| Name | Purpose | How long |
|---|---|---|
| raisberg-cookie-consent | your cookie choice | until you change it |
Only with your consent:
| Name | Purpose | How long |
|---|---|---|
| ph_…_posthog | PostHog: recognises a returning visit | 1 year |
| raisberg_utm | the ad you first came from | until you clear it |
| _fbp | Meta pixel | 90 days |
| _gcl_au | Google Ads | 90 days |
You can change your choice at any time here or through "Cookie settings" in the page footer. If you withdraw consent, we delete these cookies from your browser.
Your rights
You have the right to know what data we hold about you, to have it corrected or deleted, to restrict its processing, to object, to receive your data in a machine-readable form and to withdraw consent. Write to info@raisberg.ee and we will reply within five working days.
If you believe we are breaching your rights, you can contact the Estonian Data Protection Inspectorate: www.aki.ee, info@aki.ee.
Changes
We update this document when our services or data processing change. The current version is always on this page.